Privacy Policy

1. About this policy

Hyperdrive Systems Pty Ltd (ABN: 29 608 113 444) ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose and protect personal information when you visit searchauthority.com.au or engage our services.

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information we collect

We collect personal information you provide directly, including:

• Name, email address and phone number submitted via contact or audit request forms
• Business name and website URL when requesting services
• Billing information for clients (processed securely via third-party payment providers)
• Communications you send us via email or other channels

We also collect limited technical information automatically, including IP address, browser type, pages visited and referral source, via cookies and analytics tools (Google Analytics).

3. How we use your information

We use personal information to:

• Respond to enquiries and deliver requested services
• Prepare and deliver SEO consultations and proposals
• Manage client accounts and deliver contracted work
• Send service-related communications
• Improve our website and services
• Send marketing communications where you have opted in

4. Disclosure of information

We do not sell, rent or trade your personal information. We may share information with:

• Service providers who assist in delivering our services (e.g., cloud hosting, CRM, email platforms) under data processing agreements
• Professional advisers (accountants, lawyers) where required
• Regulatory bodies where required by law

5. Cookies

We use cookies for analytics and to improve website functionality. You can disable cookies in your browser settings, though some website features may not function correctly. We use Google Analytics with IP anonymisation enabled.

6. Data security

We implement reasonable technical and organisational measures to protect personal information from unauthorised access, loss or misuse. Our website uses HTTPS encryption. Access to client data is restricted to authorised team members only.

7. Your rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise these rights, use our contact form.

8. Changes to this policy

We may update this policy periodically. Changes are effective when posted on this page. We encourage you to review this policy regularly.

9. Contact

For privacy enquiries or complaints:

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.